The AI Advantage: How to Put the Artificial Intelligence Revolution to Work

This book offers a practical guide to using artificial intelligence for business benefits and competitive advantage. In The AI Advantage, Thomas Davenport describes what technologies are available and how companies can put artificial intelligence to work, in the real world. Through this book, lessons are learned on how AI technologies won't replace human workers but augment their capabilities, with smart machines to work alongside smart people. AI can automate structured and repetitive work; provide extensive analysis of data through machine learning, and engage with customers and employees via chatbots and intelligent agents. Companies should experiment with these technologies and develop their own expertise. Davenport describes the major AI technologies and explains how they are being used, reports on the AI work done by large commercial enterprises like Amazon and Google, and outlines strategies and steps to becoming a cognitive corporation. 

 A Citizen's Guide to Artificial Intelligence

This book offers a concise overview of the moral, political, legal, and economic implications of AI. It covers the basics of AI's latest permutation, machine learning, and considers issues such as transparency, bias, liability, privacy, and regulation. Both business and government have integrated algorithmic decision support systems into their daily operations, and the book explores the implications for our lives as citizens. The book discusses such issues as statistical definitions of fairness, legal and moral responsibility, the role of humans in machine learning decision systems, “nudging” algorithms and anonymized data, the effect of automation on the workplace, and AI as both regulatory tool and target.